Telemedicine
Care from the comfort of your home
Telemedicine
Care from the comfort of your home
You can join your doctor online over a secure video connection for routine appointments. Appointments can be completed in the comfort of your home on your webcam enabled laptop, iPhone, or iPad.
Maintain the same quality healthcare experience as in-person appointments. Video appointments with your doctor are personalized face-to-face interactions over HD video.
We are seeing new patients for telemedicine appointments. Call our Bel Air or Havre de Grace office to schedule an appointment today!
Getting started
You can join your doctor online over a secure video connection for routine appointments. Appointments can be completed in the comfort of your home on your webcam enabled laptop, iPhone, or iPad.
Maintain the same quality healthcare experience as in-person appointments. Video appointments with your doctor are personalized face-to-face interactions over HD video.
We are seeing new patients for telemedicine appointments. Call our Bel Air or Havre de Grace office to schedule an appointment today!
Getting started
About Telemedicine
What type of appointments are offered as video appointments?
- New patients visits
-
Routine follow-up care
-
Reviewing lab results
-
Prescription refills
-
Medication adjustments including hormone replacement therapy, contraception, and medical management for abnormal uterine bleeding
-
Reviewing imaging results such as Dexascans, mammograms, and ultrasounds
-
and most appointments that do not require a physical exam such as consultations about infertility or changing birth control
During your video appointment, the doctor will determine if an in-person visit is needed at a later date.
Easily join a telemedicine video appointment in 3 steps:
- Call one of our offices (Bel Air or Havre de Grace) to book an appointment.
- Watch for an email with instructions to set up the telemedicine software on your device.
- Enter your personal and health insurance information in the telemedicine software.
- Join the appointment and wait for your doctor to start the visit.
Get more time back in your day. No more battling traffic, parking, or taking time away from busy schedules. Video appointments with your doctor are easy and can be booked at your convenience.
What type of devices can be used for video appointments?
-
Laptop or desktop computer with a webcam
-
iPhone
-
iPad
What is the cost of a video appointment? Will my insurance cover my visits?
-
In most cases, video appointments cost the same as in-person office appointments. You can choose to pay through your health insurance provider or out of pocket.
-
During this coronavirus outbreak most insurance companies are expanding their coverage for telemedicine. For individual coverage questions, always contact your insurance provider.
About Telemedicine
What type of appointments are offered as video appointments?
- New patients visits
-
Routine follow-up care
-
Reviewing lab results
-
Prescription refills
-
Medication adjustments including hormone replacement therapy, contraception, and medical management for abnormal uterine bleeding
-
Reviewing imaging results such as Dexascans, mammograms, and ultrasounds
-
and most appointments that do not require a physical exam such as consultations about infertility or changing birth control
During your video appointment, the doctor will determine if an in-person visit is needed at a later date.
Easily join a telemedicine video appointment in 3 steps:
- Call one of our offices (Bel Air or Havre de Grace) to book an appointment.
- Watch for an email with instructions to set up the telemedicine software on your device.
- Enter your personal and health insurance information in the telemedicine software.
- Join the appointment and wait for your doctor to start the visit.
Get more time back in your day. No more battling traffic, parking, or taking time away from busy schedules. Video appointments with your doctor are easy and can be booked at your convenience.
What type of devices can be used for video appointments?
-
Laptop or desktop computer with a webcam
-
iPhone
-
iPad
What is the cost of a video appointment? Will my insurance cover my visits?
-
In most cases, video appointments cost the same as in-person office appointments. You can choose to pay through your health insurance provider or out of pocket.
-
During this coronavirus outbreak most insurance companies are expanding their coverage for telemedicine. For individual coverage questions, always contact your insurance provider.
Before your visit
-
Please review and agree to the Telemedicine Informed Consent.
-
Ensure you are in a quiet, safe space with access to a computer or device with camera/microphone.
-
If you can provide the following information to us at your visit it would be very helpful:
-
Height, weight, blood pressure, temperature
-
Before your visit
-
Please review and agree to the Telemedicine Informed Consent.
-
Ensure you are in a quiet, safe space with access to a computer or device with camera/microphone.
-
If you can provide the following information to us at your visit it would be very helpful:
-
Height, weight, blood pressure, temperature
-
FAQs
What are the advantages of telemedicine?
-
Telemedicine makes it possible for you to consult with your primary care physician via video.
-
Allows access to specialty care
-
Reduced chances of catching a new illness. (Reduces risks of exposure to communicable diseases – especially important for persons with compromised immunity, pregnant women or elderly)
-
Eliminated transportation time and costs:
-
Money spent on gas, parking, and public transportation are immediately terminated. Also, providing immediate relief to those in rural areas or with limited physical abilities.
-
-
Not required to take time off from work or school.
-
Broader reach to specialists:
-
Some visits with specialists require longer commute times. When you’re dealing with a serious health ailment, you should be able to consult with the best.
-
-
Convenience
How do I schedule a telemedicine appointment?
-
At this time please call your medical provider’s office to or use Patient Portal to schedule a telemedicine appointment to determine if your medical concern can be handled remotely.
As a new patient, am I eligible?
-
Yes, we accept new patients.
Privacy
-
Advantia uses secure and HIPAA compliant video platforms to protect patients’ health information and privacy.
How can I check-in for my first telemedicine appointment?
-
Your providers office will share a personalized web link with you. This link works with any browser on a computer/device that is equipped with camera and microphone.
FAQs
What are the advantages of telemedicine?
-
Telemedicine makes it possible for you to consult with your primary care physician via video.
-
Allows access to specialty care
-
Reduced chances of catching a new illness. (Reduces risks of exposure to communicable diseases – especially important for persons with compromised immunity, pregnant women or elderly)
-
Eliminated transportation time and costs:
-
Money spent on gas, parking, and public transportation are immediately terminated. Also, providing immediate relief to those in rural areas or with limited physical abilities.
-
-
Not required to take time off from work or school.
-
Broader reach to specialists:
-
Some visits with specialists require longer commute times. When you’re dealing with a serious health ailment, you should be able to consult with the best.
-
-
Convenience
How do I schedule a telemedicine appointment?
-
At this time please call your medical provider’s office to or use Patient Portal to schedule a telemedicine appointment to determine if your medical concern can be handled remotely.
As a new patient, am I eligible?
-
Yes, we accept new patients.
Privacy
-
Advantia uses secure and HIPAA compliant video platforms to protect patients’ health information and privacy.
How can I check-in for my first telemedicine appointment?
-
Your providers office will share a personalized web link with you. This link works with any browser on a computer/device that is equipped with camera and microphone.
Telemedicine Informed Consent
Please read this document completely.
By utilizing this telemedicine service, you acknowledge and agree to the following:
-
You are a current patient of the Practice and are 18 years or older.
-
You have scheduled your telemedicine appointment in advance with the Practice.
-
This is not an emergency situation. If this is an emergency please contact emergency services by calling 911 immediately.
You have the right, as a patient, to be informed about your condition and the recommended surgical, medical, or diagnostic procedure to be used so that you may decide whether to undergo the procedure after knowing the risks and hazards involved. By utilizing the Practice’s telemedicine services you agree:
-
Telemedicine involves the use of electronic communications. Electronic systems used will include measures to safeguard your information.
-
Our providers may use the information you provide for purposes of diagnosis, recommending therapy or treatment follow-up and/or education. The information you may be asked to provide may include any of the following:
-
Patient medical records
-
Medical images
-
Live two-way audio and video
-
Output data from medical devices and sound and video files.
-
-
Cost: You will be responsible for any copayment, coinsurance, deductible or other out of pocket cost as determined by your insurance carrier and such may be charged by the practice before or after the telemedicine visit. If you are not covered by insurance, you will be responsible for the billed charges for the telemedicine service.
-
Potential Benefits: The potential benefits of this service may include, without guarantee, improved access to medical care by enabling a patient to remain in his/her location.
-
Potential Risks: As with any medical procedure, there are potential risks associated with the use of telemedicine. While the likelihood may be low, these risks may include, without limitation, the following:
-
The inability to have direct, physical contact with the patient may impact the quality of service.
-
The quality of transmitted data may affect the quality of services.
-
Certain limitations of telehealth services may require you to have an office visit.
-
Delays in medical evaluation or treatment may occur due to deficiencies or failures of the equipment which may include poor video and data quality.
-
Security protocols could fail, causing a breach of privacy of personal medical information.
-
Lack of access to complete medical records may result in adverse drug interactions or allergic reactions or other negative outcomes.
-
You hereby further acknowledge and agree to the following:
-
I have the right to withhold or withdraw my consent to the use of telemedicine in the course of my care at any time without affecting my right to future care or treatment.
-
The laws that protect privacy and confidentiality of medical information also apply to telemedicine.
-
Telemedicine is one of the variety of modalities for the provision of medical care that may be available to me.
-
I may refuse to participate in a telemedicine interaction and ask my provider about alternative methods of care.
-
If my provider believes I would be better served by another form of service (e.g. in person), I may need to make an in-office appointment for appropriate care.
-
In the event of an advance reaction to treatment or an inability to communicate as a result of a technical or equipment failure, I understand I may need to seek follow-up care or assistance at the recommendation of my provider.
-
I understand that no warranty or guarantee has been made to me with regards to any results or cure.
-
I have been given an opportunity to ask questions about my condition, alternative forms of anesthesia and treatment, risks of non-treatment, the procedures to be used, and the risks and hazards involved, and I believe that I have sufficient information to give this informed consent.
-
I have read and understand the information provided above regarding telemedicine and hereby authorize my provider and its employees, agents and independent contractors, to use telemedicine in the course of my diagnosis and treatment.
BY ENGAGING IN THIS TELEMEDICINE SESSION YOU AGREE AND CERTIFY THAT YOU HAVE READ AND UNDERSTAND THE INFORMATION PROVIDED ABOVE, AND UNDERSTAND THE RISKS AND BENEFITS OF TELEMEDICINE. BY ACCEPTING THESE TERMS YOU HEREBY GIVE YOUR INFORMED CONSENT TO PARTICIPATE IN A TELEMEDICINE VISIT AND FOR THE USE OF TELEMEDICINE IN YOUR MEDICAL CARE.
Telemedicine Informed Consent
Please read this document completely.
By utilizing this telemedicine service, you acknowledge and agree to the following:
-
You are a current patient of the Practice and are 18 years or older.
-
You have scheduled your telemedicine appointment in advance with the Practice.
-
This is not an emergency situation. If this is an emergency please contact emergency services by calling 911 immediately.
You have the right, as a patient, to be informed about your condition and the recommended surgical, medical, or diagnostic procedure to be used so that you may decide whether to undergo the procedure after knowing the risks and hazards involved. By utilizing the Practice’s telemedicine services you agree:
-
Telemedicine involves the use of electronic communications. Electronic systems used will include measures to safeguard your information.
-
Our providers may use the information you provide for purposes of diagnosis, recommending therapy or treatment follow-up and/or education. The information you may be asked to provide may include any of the following:
-
Patient medical records
-
Medical images
-
Live two-way audio and video
-
Output data from medical devices and sound and video files.
-
-
Cost: You will be responsible for any copayment, coinsurance, deductible or other out of pocket cost as determined by your insurance carrier and such may be charged by the practice before or after the telemedicine visit. If you are not covered by insurance, you will be responsible for the billed charges for the telemedicine service.
-
Potential Benefits: The potential benefits of this service may include, without guarantee, improved access to medical care by enabling a patient to remain in his/her location.
-
Potential Risks: As with any medical procedure, there are potential risks associated with the use of telemedicine. While the likelihood may be low, these risks may include, without limitation, the following:
-
The inability to have direct, physical contact with the patient may impact the quality of service.
-
The quality of transmitted data may affect the quality of services.
-
Certain limitations of telehealth services may require you to have an office visit.
-
Delays in medical evaluation or treatment may occur due to deficiencies or failures of the equipment which may include poor video and data quality.
-
Security protocols could fail, causing a breach of privacy of personal medical information.
-
Lack of access to complete medical records may result in adverse drug interactions or allergic reactions or other negative outcomes.
-
You hereby further acknowledge and agree to the following:
-
I have the right to withhold or withdraw my consent to the use of telemedicine in the course of my care at any time without affecting my right to future care or treatment.
-
The laws that protect privacy and confidentiality of medical information also apply to telemedicine.
-
Telemedicine is one of the variety of modalities for the provision of medical care that may be available to me.
-
I may refuse to participate in a telemedicine interaction and ask my provider about alternative methods of care.
-
If my provider believes I would be better served by another form of service (e.g. in person), I may need to make an in-office appointment for appropriate care.
-
In the event of an advance reaction to treatment or an inability to communicate as a result of a technical or equipment failure, I understand I may need to seek follow-up care or assistance at the recommendation of my provider.
-
I understand that no warranty or guarantee has been made to me with regards to any results or cure.
-
I have been given an opportunity to ask questions about my condition, alternative forms of anesthesia and treatment, risks of non-treatment, the procedures to be used, and the risks and hazards involved, and I believe that I have sufficient information to give this informed consent.
-
I have read and understand the information provided above regarding telemedicine and hereby authorize my provider and its employees, agents and independent contractors, to use telemedicine in the course of my diagnosis and treatment.
BY ENGAGING IN THIS TELEMEDICINE SESSION YOU AGREE AND CERTIFY THAT YOU HAVE READ AND UNDERSTAND THE INFORMATION PROVIDED ABOVE, AND UNDERSTAND THE RISKS AND BENEFITS OF TELEMEDICINE. BY ACCEPTING THESE TERMS YOU HEREBY GIVE YOUR INFORMED CONSENT TO PARTICIPATE IN A TELEMEDICINE VISIT AND FOR THE USE OF TELEMEDICINE IN YOUR MEDICAL CARE.
Patient Feedback
“For my type of consultation the telemedicine connection was perfect. I can now go about my day and do all of the things that need to be done. I would like to thank everyone who made this possible.”
Patient Feedback
“Love this! I work an hour away from my doctor and usually have to take half a day vacation to get to visits! I did it on my conference period! LOVE IT and got everything taken care of!”